Business System Analyst - Persistent Systems : Job Details

About Persistent

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $345.5M revenue in Q2 FY25, delivering 18.4% Y-o-Y growth. Our 23,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We're also pleased to share that Persistent has been recognized as a Leader in the ISG Provider Lens™ Digital Engineering Services Quadrant Report for the U.S. and Europe 2024. We were also recognized for excellence in governance and executive leadership in Institutional Investor's 2024 Asia Executive Team Survey. Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10.

About Position:

Role: Business System Analyst

Location: Dallas, TX or Austin, TX (4 days Onsite)

Job Type: Full-Time

About the position:

As a Business Systems Analyst, you will be act as a liaison between business users and technical teams, conducting analysis of complex business process and workflows. The Analyst supports project team in building and improve the BPM automation solution for wealth management, investment, and trading services. The Analyst will analyze legacy application and process, gather business requirements, prepare user cases and technical specifications to ensure the application build is rightly mapped to business expectations.

What You'll Do:

Requirement analysis (50%):

• Work closely with client Product owner/Business SME to understand existing business process, walkthrough the legacy application and document the functional and non-functional requirements, user journey, pain points and improvement opportunities.
• Participate in application/data discovery to identify priorities, scope, and requirements including UI, business rules, reports, user group access rules, reference/meta data for the process.
• Conduct detail mapping of workflow requirements with Appian platform and gap analysis.
• Write clear and well-structured functional user stories mapped to Appian platform.
• Schedule and host User story grooming session to ensure acceptance from Client Product Owner/ business SME and development team.
• Front-end discussion with Client Product owner and business/technical SME to help resolve querier from the development team.

Solution Development and Implementation (25%):

• Liaison with Appian architect/ Development Lead to transition requirement to technical design.
• Coordinate closely with remote/offshore development team to explain the requirements, clarify queries and to ensure solution is developed per business specifications.
• Be first line of reviewer to validate UI design, report design and provide appropriate guidance to meet the client Product Owner expectation.
• Schedule and host the in-sprint demo to client Product Owner/Business SME and share meeting summary clearly documenting the status, feedback & action items.

Project Coordination and Delivery (25%):

• Coordination with scrum manager to maintain the JIRA story board, assist with getting requirement clarification, work artifacts.
• Collaborate with the Program Manager and Project Manager on roadmap planning and prioritization.
• Assist with smoke testing before UAT & deployment.
• Prepare Application run book.

Expertise You'll Bring:

• Overall 8-12 years of work experience as business analyst in Retail brokerage, investment trading domain.
• 5+ years of business analysis experience in the implementation of BPM solution is required.
• Holds Appian Analyst certification.
• Strong experience working with JIRA and Confluence
• Excellent Oral communication and soft skills – ability to engage with business and technical stakeholder to effectively communicate ideas, understand business expectation and front end to clarify any questions.
• Must possess excellent written - ability to clearly define project requirements, user stories and acceptance criteria.
• Aware of Agile practices.
• Good experience with SQL – be able to quickly write queries for perform data analysis.
• Experience with any other BPM solutions such as Pega.
• Knowledge of Wealth Management, Investment and Trading domain.
• Business and Data Analysis experience in combination.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies.
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core.
• Unlock global opportunities to work and learn with the industry's best.

Let's unleash your full potential at Persistent - persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”