Busser - Seven Beach Lane Llc : Job Details

Position Summary:

Server Assistants play a crucial role in providing an exceptional dining experience through friendly and orderly guest service at Seven Beach Lane. Server Assistants work closely with all front- and back-of-house team members to create a welcoming atmosphere and ensure the highest possible level of efficiency and sanitation during service.

Duties and Responsibilities:

Supports front-of-house team in fostering a warm and welcoming atmosphere by greeting guests, facilitating guest requests when service team is occupied, and maintaining host and service stations.

Supports service team by clearing trash containers and bus stations as needed.

Works with service team to prepare dining areas in accordance with service manual by cleaning and clothing tables and setting decorations, condiments, candles, napkins, plates, and utensils.

Delivers food to guests and monitors table maintenance.

Informs guests of the food items being delivered to their table.

Verifies that food delivered is prepared as ordered and attends to any immediate guest needs.

Communicates with the kitchen to manage timing of courses, guest feedback, etc.

Maintains tables by removing courses as completed, replenishing utensils, refilling water glasses, and anticipating guest needs.

Appropriately escalates guest complaints to service team or manager on duty.

Updates knowledge and skills by participating in staff training opportunities.

Collaborates with the management team to develop strategies for driving business growth and improving overall service quality.

Maintains sanitation to Department of Health standards, keeping service and dining areas clean and organized.

Communicates all necessary guest information to the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc.).

Attends mandatory meetings.

Adheres to posted schedules.

Completes daily opening and closing side work and other duties as assigned by management.

Required Skills and Abilities:

1 year minimum of restaurant service experience in a similar caliber concept

Fluency in written and spoken English

High school diploma or GED

Excellent written and verbal communication skills

Ability to work a variable schedule, including nights, weekends, and holidays, per the needs of the business

Adaptable in a fast-paced and challenging work environment

Polished personal presentation that meets Company standards

Passion for exceptional hospitality, food, and beverages

Physical Demands

Seeing, hearing, and speaking

Ability to lift 50+ pounds

Ability to walk, stand, climb stairs, reach, and/or bend continuously and for extended periods as required to perform essential job functions

Ability to safely navigate hazardous situations and conditions that produce cuts or minor burns

These physical requirements may be accomplished with or without reasonable accommodations.

EEO Statement: Seven Beach Lane is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.