Cafe Crew 1 PT - Berryvale Grocery : Job Details
Cafe Crew 1 PT
Berryvale GroceryJob Location : Mount Shasta,CA, USA
Posted on :
2024-09-27T05:28:17Z
Job Description :
Description
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- Primary Job Duties
- Customer Service Skills:
- Greet customers throughout the day and provide assistance with a friendly and approachable demeanor.
- Answer questions regarding the store and its merchandise.
- Handle guest requests, suggestions, complaints, returns, and questions efficiently.
- Report guest suggestions, comments, and complaints to the Department Coordinator.
- Sales Skills:
- Maintain knowledge about the recipes and how to recommend items.
- Responsible for promoting and locating products that meet the customer's needs.
- Keep the grab-n-go case stocked and face to optimize sales.
- Organizational Skills:
- Responsible for keeping the department organized and stocking supplies.
- Ensure products are properly stocked, rotated, and labeled.
- Maintaining and consolidating backstock in accordance with standard procedures.
- Maintain a clean and organized environment, including sweeping, mopping, vacuuming and scheduled deep cleanings.
- Clean and sanitize equipment.
- Refresh Sani-buckets and 3-basin sinks and test per department standards.
- Remove product from sales floor according to expiration guidelines and dispose of appropriately.
- Inventory from the store items not kept on hand by the kitchen.
- Stations:
- Proficient with Dish room machine and procedures: proper use of machine, system for drying, and organization/cleaning.
- Proficient with the following stations: Packaging, Make-line (am) or Juicing (pm), Cook (soups and salads).
- Utilizes department logs for cooling, waste, and production.
- Follows daily production/check list.
- Safety:
- Follows all protocols for safe food handling.
- Follows all procedures for kitchen safety.
- Teamwork:
- Ability to work independently or as part of a team. Recognizing the interconnectedness between shifts and how one sets the other up for success.
- Perform other tasks as assigned.
- Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. You will need to communicate effectively with customers, colleagues, and management. You should be able to listen actively, convey information clearly, and respond appropriately to feedback.
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Monitoring- Monitoring/Assessing performance of yourself and other individuals to offer direct feedback or formally evaluate performance.
- Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
- Speaking- Talking to others to convey information effectively.
- Writing- Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination- Adjusting actions in relation to others' actions.
- Instructing- Teaching others how to do something.
- Service Orientation- Actively looking for ways to help people.
- Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
- Time Management- Managing one's own time.
- Attendance: Complies with general attendance policies. Availability meets the needs of the department for scheduling purposes.
- Communication - You will need to communicate effectively with customers, colleagues, and management. You should be able to listen actively, convey information clearly, and respond appropriately to feedback.
- Responsibility for Others - This position is not responsible for others but will be called upon to train and share information with others.
- Conflictual Contact - Ability to recognize conflict and seek assistance as needed to support customers and coworkers.
- Work Setting - This is primarily an indoor work setting with a few tasks that take place outside. The work is on your feet and fast paced with frequent lifting.
- Environmental Conditions - Outdoor tasks can expose the crew member to all weather conditions.
- Safety: Complies with all safety policies and procedures.
- Work Attire - The following are required: Closed toe shoes, aprons and hair pulled back, tightly secured with no loose strands and a covering. Crew members should follow dress code and present as clean and well groomed.
- Routine versus Challenging Work - The work is primarily routine and occasionally challenging.
- Pace and Scheduling - Pace varies by time of year. Busy seasons require a faster pace in relation to quality of work and slower seasons can put more time into quality with a slightly slower pace.
- Desktop computers- Windows OS
- Human resources software- One Point Self Service Portal
- Two-way radios- Retevis
- Cash Register - ECRS
- Label Machine - DataMax O'neil
- Stove- Vulcan gas stove
- Oven- Convection
- Dicer- EZChopper
- Food Processor- Robo Coupe and attachments, Robo Wand
- Mixer- Kitchen Aid, Advantaco
- Juicer- Goodnature, Nutrifaster, Manual citrus juicer
- Dishwasher- automatic
- Kitchen Scales- digital
- Rice Cooker- commercial
- Customer Service Skills:
- Physical Conditions/Demands
- Required frequently: Ability to lift and carry up to 50 pounds.
- Required frequently: Ability to stand for 4 or more hours at a time.
- Required frequently: manual trimming/cutting for food prep.
- Required occasionally: working in cooler.
- Required occasionally: working outside in all weather conditions.
- Required frequently: the environment can be hot and humid.
- Required occasionally: work environment can be noisy and bright.
- California Food Handlers Card.
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