Call Center Agent - Virginia Mason Franciscan Health : Job Details

Are you a compassionate communicator with a knack for problem-solving? Franciscan Health System is seeking caring and dedicated individuals to join our dynamic Contact Center team! This isn't just a call center job; it's a chance to make a real difference. You'll be the first point of contact for patients, physicians, and staff across all our hospital campuses, providing essential support and ensuring smooth operations. What you'll do:Answer inbound calls with empathy and efficiency, using your excellent communication skills to assist callers. Respond promptly and effectively to critical alerts and codes, playing a vital role in our hospital's operations. Utilize our state-of-the-art technology to manage calls and update databases. Contribute to a positive and supportive team environment. Learn and grow your skills in a fast-paced, rewarding setting. What we offer:Meaningful work: Directly impact the lives of patients and healthcare professionals. Comprehensive training: We'll equip yo...Call Center, Agent, Operations, Healthcare, Technology