Call Center Agent(Remote) - East - Manpower Group : Job Details

Our client in the political industry is seeking an Election Call Center Representative to join their team. As an Election Call Center Representative, you will be part of the call center team supporting voters during the upcoming election season. The ideal candidate will have strong communication skills, the ability to handle high call volumes, and a dedication to providing accurate information to voters.

Job Title: Election Call Center Representative

Location: Remote

Duration: Seasonal (Election Period)

Pay Range: Competitive hourly rate

What's the Job?

• Answer inbound calls from voters with inquiries about the election process.
• Provide accurate and clear information on voter registration, polling places, and ballot options.
• Assist voters with troubleshooting issues related to voting and registration.
• Maintain detailed records of inquiries and resolutions in our CRM system.
• Collaborate with team members to ensure a smooth and efficient call center operation.
• Stay updated on election laws, procedures, and changes to provide the most accurate information.

What's Needed?

• Previous experience in customer service or call center operations preferred.
• Strong verbal communication skills with a friendly and professional demeanor.
• Ability to handle high call volumes, especially during peak times.
• Basic knowledge of election processes is a plus, but not required; training will be provided.
• Proficient in using computer systems and CRM software.

What's in it for me?

• Opportunity to be part of an important election process and make a difference in your community.
• Flexible work schedule with the option to work from home.
• Competitive hourly rate.
• Training provided to ensure success in the role.
• Potential for future opportunities within the organization.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.