Call Center Customer Service Rep - Ultimate Staffing : Job Details

Position: Customer Service Representative

Pay Rate: $22

Location: Rancho Bernardo

Duration: Temporary to hire, looking to grow our team!

Schedule: Mon - Friday 7am - 4pm

We are growing our Customer Service team and looking for somewhere with strong communication skills to join our team! This is an over the phone Customer Service position, to be successful you must have strong technical skills to navigate our CRM and strong communication skills.

Responsibilities:

Answer incoming customer calls regarding products and orders

Outbound calls to existing customers utilizing products to offer updates and help

Follow up emails as needed

Potentially support chat team as needed

Requirements:

Previous Call Center CSR experience preferred, will consider face to face Customer Service too

Strong communication skills

Intermediate technical skills, ability to navigate a CRM system

High School Diploma or equivalent

If you meet the about skills and want more details please apply today!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.