Call Center - European Wax Center : Job Details

Jon the STRUT! **SIGN ON BONUS AVAILABLE European Wax Center Locations are independently owned and operated. By applying for this position, you are seeking employment with the independent Franchisee that owns the center identified in the job posting. Waxing Centers of Buffalo, LLC We are looking for Honest, Reliable, Hardworking, Flexible candidate who wants to work. About the Role This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns. What Sets You Apart

• Ability to be friendly and engaging on the phone with guests.
• Ability to focus on phone calls in a fast-paced environment.
• Ability to handle escalated calls with confidence and professionalism.
• Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
• Ability to prioritize work effectively.
• Strong verbal communication skills.
• Ability to receive constructive feedback from team and management.
• Must be able to work well with the team.
• Must have flexibility to meet shift requirements.
• Must be a team player and pick up shifts, if needed