Call Center - Hot & Soul Yoga Colts Neck : Job Details

Company Profile:At Hot & Soul Yoga, our mission is to provide high-quality yoga and workout classes that are accessible to everyone. We believe that yoga can help improve physical and mental health, and we are committed to making it available to all.Job Description:We are looking for a Customer Service Representative to join our team. This is a full-time, remote position. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. Responsibilities of the Customer Service Representative include: Providing excellent customer service to customers via phone, email, and chat Answering questions about products and services Solving customer problems and resolving complaints Processing orders and payments Tracking orders and providing updates to customersJob Requirements: 2+ years of experience in customer service Excellent communication skills, both written and verbal Strong problem-solving skills Ability to work independently and as part of a team Attention to detail