Call Center Patient Services Assistant - Greater Baltimore Medical Center : Job Details

Under limited supervision, answers, and screens high volume calls. Patient appointments, register patients demographics, telephone, and medication encounters. Once training is complete and an understanding of the job duties has been established, with management approval the position will become remote, with the understanding the remote status can change at anytime with two-week notice. Education. High School or GED equivalency. Experience 6 months of related experience Skills. Knowledge of medical terminology, CPT and ICD 9 codes. Strong skills in written communication. Strong work ethic. Excellent Customer Service and oral communication Ability to perform non-complex arithmetic calculations Ability to organize and maintain files and records. Ability to manage multiple tasks and deadlines. Basic computer skills. Bi-lingual in Spanish or Russian preferred....Patient Services, Call Center, Assistant, Patient, Healthcare