Job Location : Cerritos,CA, USA
Job Title: Call Center Representative
Job Overview: We are seeking a motivated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, providing product or service information, troubleshooting issues, and ensuring a positive customer experience. The ideal candidate will be skilled in communication, problem-solving, and maintaining a high level of professionalism.
Key Responsibilities:
Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.