Call Center Rep - Peopleshare : Job Details

PeopleShare is hiring for a Call Center Rep in Warminster, PA. The Call Center Rep is responsible for working closely with other team members to provide outstanding service to our customers by handling questions or complaints. They will be responsible for processing orders, modifications, and escalating complaints across several communication channels. Text JOBS to (1-610-###-####) to answer a few questions and connect with a Recruiter! Why Work Here:

• Weekly pay
• Referral bonus
• Wellness/ Health Benefits
• Growth opportunities

SCHEDULE/HOURS: Mon- Fri 8am-5pm EST Pay Rate: up to $22 hour depending on previous experience Customer Call Rep Job Responsibilities

• Exceptional customer service, maintaining a positive, empathetic, and professional attitude toward customers always.
• Ability to handle inbound calls with a professional phone voice
• Ensure accurate information is being provided to the customer
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints quickly
• Providing product knowledge
• Take part in training and other learning opportunities to expand knowledge of company and position
• Processing orders, forms, applications, and requests
• Keeping records of customer interactions, transactions, comments, and complaints
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process

Customer Call Rep Job Requirements:

• High school diploma, general education degree or equivalent
• Ability to stay calm when customers are stressed or upset
• Comfortable using computers
• Experience working with customer support
• Familiar with Salesforce a plus

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Requirements: Job Type: Temporary Post Date: 12/16/2024