Call Center Representative - OrthoAtlanta : Job Details

The Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data into the system. The Call Center Representative will perform additional administrative duties for the clinic as needed.Requirements

• High School Diploma or equivalent
• 2 years of medical office experience preferred
• Customer Service skills
• Knowledge of medical terminology preferred
• Experience with Epic a plus
• Must be detailed oriented
• Strong organizational and time management skills
• Excellent verbal and written communication skill
• Strong sense of discretion and professionalism
• Strong multi-tasking skills