CALL CENTER REPRESENTATIVE - Dillard's : Job Details

We are looking for positive, hard-working individuals who are eager to learn new skills in an environment that encourages job advancement and growth opportunities. We require a pre-employment background check before hiring. We hope you will join our team at Dillard's.Ability to effectively communicate to customers

Basic computer & strong keyboarding skills

Ability to work in a fast paced environment

Maintain a positive and professional relationship with customers and other departments.

Be able to problem solve and be able to modify approach without compromising outcome.

Effective time management strategyStrong sense of professionalism by being positive, calm and composed under pressure

Be a self -starter

Previous customer service experience beneficial, but not required

Previous call center experience preferred, but not required