Job Location : Dover,DE, USA
Delaware Eye Care Center is searching for a Call Center Representative for our Team in Dover, DE. No late evenings, no major holidays or Sundays, a robust benefits package, a team oriented working environment where you are seen, heard and respected.
Our Top Candidate will bring at least one year of medical call center experience. However, we do have a significant training program and would be able to accept candidates with medical office background or strong customer service experience.
Delaware Eye Care Centers is dedicated to providing state-of-the-art, individually based, high quality, eye health care. Our doctors are board-certified, skilled ophthalmologists and optometrists that provide a range of services to help our patients attain the clearest vision possible. Our services cover a range of eye problems, including cataracts, glaucoma, retinal disorders, dry eye, and ocular injuries. We have the common goal of ascertaining the most appropriate care for any given patient, explaining the purpose of the treatment, and in initiating said therapy in a courteous and compassionate manner, irrespective of age, gender, nationality, and race or payment program.
All of us at Delaware Eye Care Centers are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isnt speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our web-page at .
The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.
In Turn We Will Provide:
#ESP1