Call Center Representative - Spicerbros : Job Details

Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, reschedule, rehash, and cold call. Input lead information, update reports, and answer phone calls from ads. Potential for earned bonuses; customer service skills are a must!ResponsibilitiesDeliver scripted pitch to the homeownersAdjust scripted pitch to meet the needs of specific homeownersHandle homeowner's questions and objectionsObtain homeowner's information including names, addresses, phone numbers, etc.Receive appointments over the telephoneInput appointment details into the computer systemInput homeowner's information and important details of the conversationConfirm appointments placed with canvassers or sales representativesIssue appointments for reps to meet prospective homeownersQuality control phone callsAnswer telephone calls from potential homeowners who are responding to advertisementsContact homeowners to follow up on initial interactionUpdate lead information and maintain reportsEducation and ExperienceKnowledge of sales and marketing principles and strategiesRelevant work experience in telemarketing, sales, marketing, or promotionsProduct knowledgeTraining will be providedProficiency in relevant computer applicationsKey CompetenciesCommunication skillsInformation gathering & managementPersuasivenessAdaptabilityInitiativeTenacityResilienceStress toleranceHigh energy levelSelf-motivation#J-18808-Ljbffr