Call Center Representative - Kelly Services : Job Details

Job detailsKelly® Professional & Industrial has the perfect call center opportunity for you! We are searching for Call Center Representatives to work in Alpharetta, GA. Join us and take advantage of this great opportunity! We'll be here every step of the way to help you through the process. Bachelor's Degree is required for this role . This is an ONSITE role in Alpharetta, GA - Remote work is not available. Employment type: Temp-to-Hire Shift/Schedule: M ust be flexible to work either shift as wor kload demands.

• Monday - Friday 8:00am - 5:00pm *OR* 11:00am - 8:00pm (Schedule may vary weekly, depending on call volume)
• MANDATORY Saturday 8:00 am - noon (2-3 times per month)

Pay Rate/Compensation: $21.00 with completed 4-year degree Why you should apply to be a Call Center Representative:

• Work for a company that prioritizes employee development for advancement opportunities
• Use your education and/or customer service skills to help others
• Work with a global automotive industry leader
• Paid On-the-Job training
• Weekly paychecks

What's a typical day as a Call Center Representative? You'll be:

• Making outbound/receiving inbound calls on accounts that are up to 30 days past due.
• Identifying root cause of customer delinquency and generating effective resolutions with negotiation skills and educating the customer
• Assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
• Processing payments and payoffs
• Adhering to appropriate compliance policies and procedures
• Effectively contributing to customer satisfaction

This job might be an outstanding fit if you:

• Have a bachelors degree and customer service/call center experience
• Possess strong communication and problem-solving skills
• Have the ability to work in a fast-paced environment
• Have strong computer skills and the ability to navigate multiple systems while speaking with customers

What happens next Once you apply, you'll proceed to next steps if you are a profile match for this opportunity. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Call Center Representative in Alpharetta today! #P1 9667666