Call Center Representative - Americollect : Job Details

The Call Center Representative is a full-time remote role that provides ridiculously nice phone service while collecting payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs the of patients, clients, and the business. This individual is committed to making impactful contributions and building trusting relationships in a culture founded in teamwork. This role is offered as a work from home role if desired but can also be performed from our home office in Manitowoc, WI. Individuals who work from home are required to reside in Wisconsin. Places and receives phone calls to/from patients of Americollects clients to collect payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in internal technology platforms. Leverages internal technology platfo...Call Center, Representative, Patient, Payment