Call Center Representative SPANISH (1-9 pm) - LaSante Health Center : Job Details

Hours: 1-9 PM

LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.

Responsibilities:

+ Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.

+ Record information accurately into ECW

+ Provide assistance and information to enhance patient experience.

+ Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.

+ Assist with additional tasks and projects as directed by supervisor.

Qualifications:

+ Verbal communication skills

+ Customer service experience

+ Active listening skills

+ Computer literate