Call Center Software Assistant - Power Pro Plumbing : Job Details

We are seeking an experienced candidate with a passion for mastering and training software and providing excellent customer service and training for the position of Call Center Software Assistant.If you are interested in a GREAT TEAM environment, Then you may owe it to yourself to check us out!!!Benefits include:

• Competitive compensation
• Medical/Dental/Vision insurance available, as well as 401K
• Growth opportunity
• Paid Time Off

Daily job duties may include:

• Learning in detail the many programs and the CRM utilized and potential new programs needed.
• Call Center duties including Maintaining customer database with current information.
• Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times.
• Implement and train our staff on the programs and processes needed with them for best practices.

Required Qualifications:

• High understanding of software and all of their capabilities through learning, training, and using.
• Customer Service Skills.
• Ability to multi-task, Organizational Skills.
• High school diploma or general education degree (GED).
• Two years related experience and/or training in customer service, dispatching or equivalent combination of education and experience.
• Must be able to work a flexible schedule including weekends.

Please click on ORIGINAL JOB POSTING to apply.Background Check and Drug Screening will be done before an offer is made.