Campus Safety Officer - Golisano Institute for Business & Entrepreneurship : Job Details

POSITION SUMMARY

Who We Are: Golisano Institute for Business & Entrepreneurship is a 501 (c) (3) non-profit post-secondary education institution dedicated to propelling the next generation of business leaders forwardwhile ensuring theyre not held back by debt. Through hands-on mentorship, connections with real businesses, and a hyper-focused curriculum, students are set up for business success in just 24 months.

Our Commitment to Diversity, Equity, Inclusion and Belonging: At Golisano Institute for Business & Entrepreneurship, we are dedicated to fostering an inclusive and diverse community. We welcome and encourage applications from individuals of all backgrounds, identities, and experiences. We are an equal opportunity employer and value the unique perspectives and contributions that each person brings to our team. We strive to create an environment where all members of our community feel respected, valued, and supported.

Summary:

The Part-Time Campus Safety Officer (CSO) position at Golisano Institute for Business & Entrepreneurship is an essential and multifaceted role. The CSO is responsible for maintaining a safe and secure campus environment by patrolling the interior campus building and exterior grounds, responding promptly to incidents and emergencies, and assisting students, faculty, staff, and visitors with their safety and security needs. Reporting directly to the Director of Institute Operations, the CSO supports efforts to implement preventive measures and emergency responses while delivering excellent customer service to ensure the well-being of the campus community.

Additionally, the CSO will enforce campus policies, provide front desk coverage to ensure visitor policy compliance, monitor surveillance systems, respond to alerts, and provide coverage during institute-sponsored events. This position requires collaboration with the VP of Operations, AVP of Technology, Building Facilities, and others to identify and mitigate potential safety and security risks. The CSO must maintain confidentiality and a high ethical standard, demonstrate cultural sensitivity, and interact effectively with a diverse campus population. The role also involves working collaboratively with other departments, local law enforcement, and emergency services.

The ideal candidate excels in customer service, builds relationships effectively, and exhibits strong judgment and decision-making abilities. They should have a proactive approach to fostering a culture of safety awareness on campus. Strong communication skills, both verbal and written, are necessary for effective incident reporting and community interaction. The candidate must maintain composure in high-pressure situations and be proficient in using technology-driven security solutions to protect the campus community, including access controls and surveillance technologies that prevent unauthorized access and safeguard valuable resources. Experience in emergency preparedness, incident response, and crisis management is essential.

The physical requirements for this role include the ability to stand, walk, and patrol for extended periods, as well as the capability to lift up to 50 pounds and work in various weather conditions. Although this role is a part-time position, the ideal candidate is someone with flexible availability, including early mornings, nights, weekends, and holidays as needed.

MAJOR RESPONSIBILITIES

Patrol and Surveillance:

• Conduct regular patrols of campus buildings, grounds, and parking areas.
• Monitor surveillance systems and respond to alerts as needed.
• Identify and report safety hazards or security concerns to appropriate personnel.
• Utilize technology-driven security solutions, including access controls and surveillance technologies, to enhance campus security.

Incident Response:

• Respond promptly to emergency calls and incidents, including medical emergencies, disturbances, and security breaches.
• Provide first aid or CPR if required and assist with the coordination of emergency services.
• Document incidents and prepare reports for follow-up and review.
• Assist in developing and implementing emergency preparedness plans and drills.

Student and Staff Assistance:

• Assist students, faculty, and staff with safety-related questions or concerns.
• Provide directions, escorts, and support as needed.
• Foster a positive and approachable presence on campus to encourage a sense of security.
• Deliver excellent customer service and support a welcoming environment for students, faculty, staff, and visitors.

Enforcement of Policies:

• Enforce campus policies and regulations, including parking regulations, building access rules, and code of conduct.
• Issue warnings for violations as necessary and escalate issues to higher authority when needed.
• Engage with the campus community to educate and raise awareness about safety measures and protocols.

Collaboration with Departments and External Agencies:

• Work closely with other departments, local law enforcement, and emergency services to ensure coordinated responses to incidents and emergencies.
• Participate in regular meetings with the VP of Operations, AVP of Technology, Building Facilities, and other relevant personnel to discuss and plan safety strategies.

QUALIFICATIONS

• Minimum of 3 years' experience in campus safety, security, emergency preparedness, incident management, law enforcement or related fields
• High School diploma or General Education Degree (GED)
• Valid drivers license
• Current New York State armed security guard license preferred.
• EMT Certification preferred
• Empathetic and service-oriented
• Crisis management and communication
• Creative problem solving
• Proficiency in security systems and technology
• Strong knowledge of first-aid, safety regulations & laws
• Excellent communication, interpersonal, and conflict-resolution skills
• Strong risk assessment and problem-solving abilities
• Law enforcement collaboration Top of Form