Cannabis Lounge Host - Urbana : Job Details

We believe that there are hosts and there are guests. Are you a natural host? Do you love having a full home, and making sure everyone is having a great time? Do you also love cannabis and community?

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

We're opening a cannabis lounge and dispensary unlike anything in Oakland. We're carrying on the community established by Luka's Tap Room at the same location.

If you love hospitality, cannabis, people, and community, and have restaurant experience we want to meet you!

Urbana's Lounge Host provides an incredible experience for guests visiting our luxurious lounge. Your working hours will primarily be in the lounge. Duties will involve delivering a great guest experience, caring for guests and supporting events like comedy night, salsa lessons and so much more.

Importantly, we are committed to our culture of learning and sharing what we learn with our customers and each other. If you don't have cannabis experience and you love taking care of people we'd love to talk. Applicants with restaurant and hospitality experience are especially encouraged to apply.

Responsibilities & Requirements

• Successfully create a warm, luxurious and hospitable place for customers to enjoy and learn about our products.
• Support brand awareness through events and vendor partnerships.
• Communicate effectively with customers to drive sales while providing excellent customer service.
• Educates customers on the various strains, uses, and methods of consumption.
• Demonstrates working knowledge and complies with all state/ municipal laws and regulations.
• Ensures overall cleanliness of the Lounge.
• Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
• Maintains open communication with management and retail staff.
• Educate staff and customers.
• Have an exceptional commitment to hospitality.

We offer flexible schedules and one of the best compensation packages in the fast-growing cannabis industry:

• Rate: $19.00-$22 / Hour +Tips (Tips are currently averaging an additional $3 to $6 an hour)
• Health, dental, vision and life insurance benefits for full-time workers
• Employee discounts
• Paid vacation
• Family leave
• Training and continuing cannabis and customer service education
• Group social activities
• Semi-annual performance reviews
• Opportunity to grow with our expanding business

Employment services for Urbana are provided by Good Living Services, Inc., an equal opportunity employer that conducts a routine background check on all applicants after making a conditional offer of employment. We proudly support the San Francisco and Oakland Social Equity Programs. If you meet the criteria as an equity applicant at please inform us in your cover letter for priority processing.

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