Capabilities VP – Operational Risk Management - American Express : Job Details

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The Capabilities VP will lead the development, enhancement, and implementation of technology, capabilities, and product strategies within the Global Risk and Compliance organization. This role focuses on driving operational risk transformation by aligning business needs with technological solutions, ensuring scalability, regulatory compliance, and innovation. The VP will collaborate closely with stakeholders across risk, compliance, and IT to deliver effective tools and systems that enhance the risk management framework.

Key Responsibilities:

• Lead the strategic development of risk and compliance technology capabilities that support the operational risk management framework, including risk identification, monitoring, reporting, and control.
• Drive alignment between business and technology leaders to shape product vision and strategy, ensuring user stories and requirements support broader organizational objectives.
• Oversee User Acceptance Testing (UAT) strategy, ensuring robust test planning, stakeholder engagement, and validation of system enhancements against business and regulatory priorities.
• Oversee the design and implementation of product strategies that enhance operational risk systems, working closely with business units to ensure alignment with risk transformation goals.
• Manage and prioritize a portfolio of technology initiatives that improve risk data management, workflow automation, and regulatory compliance tools.
• Collaborate with global risk leaders, compliance teams, and technology stakeholders to identify emerging risks and build innovative solutions that address these risks effectively.
• Drive the adoption of advanced technologies such as AI, machine learning, and data analytics within operational risk management processes.
• Ensure that the risk and compliance technology solutions meet regulatory standards and are adaptable to evolving global regulatory environments.
• Lead cross-functional teams to implement large-scale risk transformation projects, ensuring on-time and within-budget delivery.
• Monitor and improve end-to-end risk capabilities through continuous evaluation of systems, tools, and processes, ensuring they are effective in mitigating risks.
• Ensure seamless integration of risk management systems across the organization, enabling comprehensive risk reporting and insights for senior management.
• Provide thought leadership in risk and compliance capabilities, keeping up with industry trends, innovations, and best practices to drive continuous improvement.

Requirements:

• 10-15 years of experience in operational risk management, compliance, or risk technology, with a proven track record of leading capabilities and product strategy initiatives.
• Provide strategic oversight and prioritization within agile frameworks, ensuring user stories and project backlogs align with enterprise objectives and drive value across multiple initiatives.
• Lead UAT strategy and execution, establishing testing frameworks, defining success criteria, and ensuring product readiness through comprehensive validation and stakeholder management.
• Experience in managing risk transformation projects, particularly in building and implementing large-scale technology platforms.
• Demonstrated expertise in developing product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.
• Understanding of global risk management frameworks, and familiarity with financial industry regulations, including Basel, SOX, and CCAR.
• Proven ability to drive technological innovation in risk and compliance, with hands-on experience using AI, machine learning, and advanced analytics.
• Experience in managing cross-functional teams and working with senior stakeholders to align technology and business strategies in risk management.
• Strong analytical and problem-solving skills, with the ability to assess complex risk environments and deliver effective solutions.
• Excellent communication and leadership skills, with the ability to lead diverse teams and present risk management solutions to senior leadership.
• A bachelor's degree in Risk Management, Business, Technology, or related field is required.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.