Capacity Management Analyst - Acord (association For Cooperative Operations Research And Development) : Job Details

Capacity Management AnalystJob Summary#CA-SSThe Capacity Management Analyst (CMA) receives, interprets and executes schedule change requests in Epic for all provider and ancillary templates for ambulatory practice locations. The CMA applies expertise in Epic Cadence functionality including provider templating, decision trees and scheduling workflows to review and interpret requested changes, assess impact on patient access, and make recommendations to ensure that best practice guidelines are followed. Serves as the subject matter expert for template design and build through analysis of provider utilization reports. Applies acquired skills and professional clinical application concepts for small to medium-sized projects of moderate scope.Apply By Date: January 14, 2025 at 11:59PM; Interviews and recruiting process may occur at any time.Minimum Qualifications

• High school diploma, GED, or equivalent experience/training.
• Minimum 2 years of health care related experience.
• Experience with Epic Electronic Medical Records (EMR), including provider template maintenance and scheduling functionalities.
• Experience using analytical tools and software, research, and other techniques to monitor and assess data and workflows.
• Working knowledge of clinical applications systems and functions, including development, implementation, user support, maintenance and system testing and evaluation.
• Ability to apply problem-resolution skills to moderately complex issues.
• Excellent organizational skills and capacity to manage many interrelated tasks.
• Interpersonal, verbal and written communication skills to clearly and effectively interact with a diverse group of individuals.
• Skills to analyze complex information or problems in an objective manner.
• Working knowledge of departmental systems and procedures for documentation and reporting.
• Proven ability to compose professional presentations, reports, correspondence and summaries.
• Ability to think proactively and function independently.
• Results-oriented and conscientious attitude.
• Excellent written and oral communication skills.
• Must be a team player, proactive, professional, creative, innovative and inquisitive.
• Emotional stability to deal with stressful situations.
• Ability to articulate and support the UCDHS mission, vision, and values.
• Understands the importance of maintaining confidentiality of hospital and patient information.
• Advanced skills in Microsoft Office suite (Word, Excel, Power Point).

Preferred Qualifications

• Certification in Epic Cadence.
• Bachelor's degree in healthcare IT, computer science, business, healthcare administration or a related field.
• Prior experience with Epic template building, and/or provider capacity optimization.
• Academic institution or large integrated health system experience.

Key Responsibilities

• 50% - Template Management, Design and Build
• 40% - Capacity Management
• 10% - Reporting and Analysis

Department OverviewThe UCDH Patient Contact Center (PCC) is the front door for patients and families seeking medical care to heal themselves and their loved ones. Our role is to make access to care easy and timely.POSITION INFORMATION

• Salary or Pay Range: $32.42 - $57.71
• Salary Frequency: Hourly
• Salary Grade: Grade 21
• UC Job Title: CLIN APPLICATIONS PROFL 2
• UC Job Code: 008795
• Number of Positions: 2
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: 8 hours
• Location: Patient Contact Center (HSP166)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work).

BenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work.Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• Must be able to work overtime and/or flexible hours as needed.
• Must be self-directed and able to work autonomously.
• Required to pass a background check.
• Must be able to attend and complete required additional training in Epic Cadence functionality.

Special Requirements

• This is a critical position, as defined by UC policy.
• This position is designated as a mandated reporter under CANRA and UC policy.

Diversity, Equity, Inclusion and BelongingAt UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground.To apply, visit The University of California is an Equal Opportunity/Affirmative Action Employer.#J-18808-Ljbffr