Care Coordination Specialist - Virtual Care Center - SSM Health : Job Details

It's more than a career, it's a calling.

WI-SSM Health Erdman

Worker Type:

Regular

Job Highlights:

SSM Health has a vision for an entirely new holistic model of care – one that is fueled by data, is clinically-driven and patient-centric – eliminating the barriers that fragment care. This is population health.

SSM Health is well-known for providing high-quality and compassionate community-based care, and with our partner, Navvis Healthcare, we will bring important population health services and enabling technology to our health system. This includes an advanced care management platform that integrates data from electronic health records, claims and other sources to keep healthy people healthy, address modifiable lifestyle risks and help providers identify high-risk patients needing appropriate interventions. This platform serves to optimize SSM Health's value-based care delivery and compensation models. We will transform the way we deliver care.

This position is onsite/in person Monday through Friday in Madison during the first few months of training. After training, the schedule will transition to hybrid – 3 days onsite and 2 days from home. Candidates must be local to Madison or the surrounding area.

Job Summary:

Responsible for detailed preview of charts for high complexity patients and patients in the population health programs in the virtual care center. Works with providers across the organization to ensure accurate coding for diagnosis. Assists in providing cost-effective healthcare services through the treatment process. Serves as a liaison between patients, physicians and all other participants of the health care team.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Reviews charts to identify potential diagnosis codes so that risk factors can be properly addressed by physician during a risk assessment visit.
• Conducts audits including research diagnosis and health maintenance treatment.
• Schedules appropriate transition of care and assists licensed personnel to enhance comprehensive patient care and reduce gaps.
• Identifies ongoing health maintenance needs and facilitates next steps for those needs.
• Performs other duties as assigned.

EDUCATION

• Bachelor's Degree in a healthcare related field

EXPERIENCE

• No experience required

Department:

814####### Project Vibrance

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Benefits SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.