Care Coordinator - Visiting Angels Columbus West : Job Details

Care Coordinator

Visiting Angels Columbus West

Job Location : Columbus,OH, USA

Posted on : 2024-11-20T07:54:55Z

Job Description :
Want to make a difference every day? Like to solve puzzles? Have excellent Customer service skills? Are you great at multi-tasking? Join Visiting Angels Columbus West, an award winning Home Care Company, as a Care Coordinator! We are searching for an additional Care Coordinator to work with our clients and caregivers to provide quality home care services. This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills/talents with client needs. Must be able to multi task at a high level and be able to fit and change schedules together as needed.
  • Schedule caregivers to meet client scheduling and care needs
  • Conduct regularly scheduled follow up telephone calls and home visits with clients to ensure high satisfaction
  • Conduct interviews and see caregivers through the complete hiring and onboarding processes
  • Counsel caregivers to meet client and company expectations
  • Recognize and reward good job performance and promote caregiver recognition
  • Maintain detailed documentation on all scheduling changes and corrections
  • Develop and maintain positive relationships with clients, their families, and caregivers
  • Occasional paid on call responsibilities
  • Other miscellaneous duties at they may arise
We Offer:
  • Life /work balance
  • Excellent pay with bonuses
  • Free Health and Wellness Insurance
  • Paid time off
  • 401K
  • Free AAA membership with roadside assistance
  • M- F work schedule (occasional paid on call responsibilities)
  • Supportive fun work environment
  • Experienced, tenured co workers
To be considered:
  • Prior experience scheduling multiple employees and clients (Home Care scheduling preferred)
  • Prior experience in interviewing, hiring, and onboarding
  • Ability to listen and communicate clearly fluently and diplomatically
  • Able to remain flexible, resilient, calm and maintain a sense of humor in all situations
  • Work independently and proactively with minimal direction or supervision
  • Proficient with Microsoft Office, scheduling systems and other healthcare industry related software
  • Pass a thorough background screening and have excellent employment references
Visiting Angels of Columbus West where we were voted:Best of Home Care Leader; 2021, 2022, 2023, 2024Best of Home Care Employer; 2021, 2022, 2023, 2024Best of Home Care Provider; 2021, 2022, 2023, 2024
Apply Now!

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