Care Coordinator - East Tennessee State University : Job Details

Posting DetailsPosition InformationJob Title Care Coordinator Department Pediatrics - 31550 Pay Grade 8 Job Category Administrative Job Summary Help Parents Overcome Obstacles. Empower Children to Thrive.As Care Coordinator at ETSU Health Clinics, you'll play a pivotal role in supporting vulnerable families and guiding children toward brighter futures. Partnering closely with patients, doctors, and community resources, you'll champion whole-person healthcare.Through compassionate counseling and care planning, you'll help parents battling addiction stay on track with treatment and appointments. You'll troubleshoot barriers and connect families to valuable social services. You'll form trusting bonds that motivate positive change. With counseling and medication management, parents can focus on nurturing their kids. For children, your guidance means reliable care that keeps them healthy and reduces emergency visits. You'll ensure continuity between providers and streamline specialty referrals. Through education and self-advocacy skills, parents gain confidence in co-managing their family's wellness. Kids learn healthy routines that set them up for success.With your partnership, healthcare costs decrease while fulfillment increases. Join our mission of building stronger, substance-free communities one family at a time. Your passion for holistic care can empower those facing adversity.*This is a grant-funded position. The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at: . ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer. Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations. Knowledge, Skills and Abilities

• Knowledge of essential leadership principles and theories.
• Knowledge of communication technologies including email, phone systems, messaging platforms, and collaboration software. Proficient technology skills.
• Skills in organization, time management, record keeping, note taking, and maintaining accurate files and records.
• Knowledge of local healthcare services, community resources, and social welfare programs. Professional network in the community.
• Skill in a second language relevant to the community served.
• Core values consistent with a patient- and family-centered approach to care.
• Values that exemplify putting the patient and family's needs and preferences first in all aspects of care. Commitment to patient-centered care.
• Skills in diverse, tactful, and appropriate written and verbal communication tailored for different audiences and situations.
• Knowledge of patients' rights to privacy and confidentiality. Skills and commitment to maintain confidentiality and follow HIPAA guidelines.
• Skills in advocating for patients, responding empathetically to concerns, and actively working to resolve issues and improve the patient experience.
• Commitment to continuing education and professional development to enhance skills and provide high-quality care.

Required Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, Public Health, Nursing, or a related field.
• A minimum of one (1) year of experience working with patient populations receiving medical care or social services.

Preferred Qualifications

• Experience in care coordination and/or case management.
• Experience with health IT systems and reports.

SalaryPosting Detail InformationPosting Number AS01458P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? Yes FLSA Status Exempt Open Date 10/21/2024 Close Date Open Until Filled Yes Special Instructions to Applicants Administrative/Professional positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.Supplemental QuestionsRequired fields are indicated with an asterisk (*). Documents Needed To Apply Required Documents

Resume

Cover Letter

Transcripts

Optional Documents

Curriculum Vitae