Care Coordinator - New Horizons : Job Details

Hi. We're New Horizons In-Home Care. We're looking to hire a Care Coordinator to join our award-winning, people-first in-home care company.

We're looking for a Care Coordinator for our Salem, OR office. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place!

Why people love working at New Horizons:

We're a people-first company. That means everyone earns a living wage with endless opportunities for growth within the company. We're proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes—our prize catalog is filled with 10,000+ options!

• We offer health benefits, paid time off, and paid maternity leave to support your well-being and that of your family.
• We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities:

• Perform initial assessments for clients with external case Managers (Medicaid, VA, OPI, ODDs, etc.)

• Work closely with the Care Management team to deliver an excellent experience at every interaction

• Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff

• Present a professional appearance and promote positive work environment

• Coordinate with the Training Specialist and Scheduling staff to help build new hire schedules

• Comply with all agency policies and procedures, ensuring data accuracy and confidentiality

• Salary: $22.00/HR + DOE

Qualifications:

• Minimum of one year customer service experience in a healthcare related field

• Self-starter who knows how to identify opportunities with recommended solutions

• Creative problem-solving skills

• Possess strong written, verbal, and presentation skills with diverse populations

• Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail

• Strong computer skills and typing skills

If you meet these qualifications, and you would like to support building our amazing team, please Apply or contact us @ 541.###.####

We look forward to meeting you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.