Care Manager, MHOTRS - Community Support and Outpatient Programs - The Bridge : Job Details

Job DetailsJob Location New York, NY Position Type Full Time Education Level BA/BS Salary Range $45,000.00 - $45,000.00 Salary Job Shift Monday - Friday 9 AM - 5 PM Description The Bridge, an innovative and well-respected behavioral health agency serving adults with serious mental illness, substance use disorders, and co-morbid medical conditions, is seeking a Care Manager to work in our OMH Licensed Mental Health Outpatient Treatment Rehabilitative Services (MHOTRS) program within our SAMHSA CCBHC. The Care Manager is a full-time position with the responsibility of providing support to our MHOTRS staff and clients. Our clients have histories of trauma, homelessness, incarceration, long-term hospitalizations, and are primarily people of color who are victims of systemic racism. We work from a Harm Reduction, Trauma-Informed perspective and acknowledge the impact that systemic racism has had on the communities we serve. Essential Position Functions:

• Provide a full array of care coordination services including but not limited to: benefits assistance, linkage to primary health care, housing, and other support services in the community for individuals receiving services at the MHOTRS.
• Coordinate and liaise with existing service providers, including Care Coordinators and staff in residential facilities, as well as with family members, where consent is provided.
• Work closely with Fee-for-Service Clinicians to identify areas of need with their clients.
• Make referrals for Health Home Care Coordination for ongoing services and support.
• Complete NOMS assessments for the SAMHSA CCBHC.
• Assist and encourage individuals to develop natural support and include this support in Treatment Plans and client-related meetings.
• Work with clients, families, and staff in a caring and respectful manner, with due understanding of and consideration for cultural differences.
• Accompany clients as needed on appointments in the community.
• Complete required documentation for every client contact in a timely and accurate manner, as per agency policy.
• Ensure documentation meets regulatory guidelines for level of care.
• Assist clients in accessing transportation to appointments, and escort clients to appointments.
• Immediately report serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors.
• Attend staff meetings, supervision, and training as required.
• Other duties as may be assigned.

QualificationsQualifications, Skills, and Knowledge:

• Bachelor's degree required.
• Minimum 2+ years' experience working with individuals with behavioral health diagnoses, substance use disorders, and trauma histories.
• Experience using Electronic Health Records.
• Team player who is flexible, creative, and open to feedback.
• Bilingual (Spanish) is highly preferred.

The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer