Care/Outreach Coordinator - Healthy at Home Caregivers : Job Details

Care/Outreach Coordinator

Healthy at Home Caregivers

Job Location : Dana Point,CA, USA

Posted on : 2024-11-13T11:33:44Z

Job Description :
Job Type Full-timeDescription
  • Answer potential client inquiries, perform in home assessments and conduct home visits to existing clients to ensure excellent care is provided and needs are met.
  • Responsible for creating and updating care plan for clients. Coordinating with caregivers and family members while anticipating needs, solving challenges and addressing concerns that may arise between clients and caregivers.
  • Work closely with our scheduling coordinator in maintaining client schedules to ensure the client and caregiver are matched based on preferences & qualifications.
  • Assist with introductions and training for family members and clients as well as caregivers.
  • Follow all office communication and documentation protocols and maintain confidentiality of all information pertaining to clients and employees.
  • Phone support.
  • Perform ad hoc tasks that may be assigned.
  • Reach out to facilities, doctor's office, senior center etc. to establish referral sources.
  • Develop and maintain relationships with potential referral sources, including local hospitals, physicians, and community organizations.
  • Conduct outreach activities, including presentations and attending community events to increase brand awareness and client base.
  • Coordinate client care with caregivers and healthcare professionals to ensure seamless service delivery.
  • Assess client needs and create customized care plans in collaboration with healthcare professionals.
  • Monitor and update client care plans as needed.
  • Provide support and guidance to clients and their families.
  • Ensure compliance with all federal, state, and local regulations regarding home health care.
Requirements
  • High School graduate or equivalent. Bachelor's degree preferred.
  • Minimum of one to three years of experience in a similar position strongly preferred.
  • Positive, outgoing, detail oriented, must have strong organizational skills and ability to build strong relationships with clients and caregivers.
  • Exceptional customer service, ability to problem solve and work in challenging situations and communicate effectively with concerned parties.
  • Ability to communicate clearly, both orally and in writing.
  • Knowledge of WellSky system preferred.
  • Willingness to spend extended periods in the field with driving as a requirement.
  • Ability to pass background checks, possess 2 valid ID's (passport, driver's license, or social security card), complete home care aide registration
Salary Description 22-27/Hour
Apply Now!
Similar Jobs ( 0)
-- View More Similar Jobs --