Care Team Coordinator - Visiting Angels Columbus West : Job Details

Care Team Coordinator - Visiting Angels Columbus West

Visiting Angels Columbus West is a locally owned franchise a part of the nationally known Visiting Angels Home Health Care. We are looking for the right person to join our small team of leaders dedicated to providing excellent Home Health Services to Central Ohio.

Main Job Responsibilities:

• Oversee the recruiting, hiring and on-boarding experience for new employees
  • Conduct interviews and see caregivers through the complete hiring and on-boarding processes
• Human Resources:
  • Counsel caregivers to meet client and company expectations
  • Conduct disciplinary action and other human resources responsibilities
  • Recognize and reward good job performance and promote caregiver recognition and retention
  • Maintain HR related documentation
• Maintain detailed documentation on all scheduling changes and corrections
• Schedule caregivers to meet client scheduling and care needs
• Conduct regularly scheduled follow up telephone calls and home visits with clients to ensure high satisfaction
• Develop and maintain positive relationships with clients, their families, and caregivers
• Occasional paid on call responsibilities
• Other miscellaneous duties that may arise

We Offer:

• Life /work balance
• Excellent pay with bonuses
• Health and Wellness Insurance
• Paid time off
• 401K
• Free AAA membership with roadside assistance
• M- F work schedule (occasional paid on call responsibilities)
• Supportive fun work environment
• Experienced, tenured co workers

To be considered:

• Prior experience scheduling multiple employees and clients (Home Care scheduling preferred)
• Prior experience in interviewing, hiring, on-boarding, and recruiting
• Must be proficient in communicating with team members, as well as interviewing and building rapport with candidates during the hiring/interview process
• High emotional intelligence and critical thinking skills
• Able to remain flexible, resilient, calm and maintain a sense of humor in all situations - this position requires excellent time management skills
• Able to work collaboratively with a team
• Work independently and proactively with minimal direction or supervision
• Proficient with Microsoft Office, scheduling systems and other healthcare industry related software
• Pass a thorough background screening and have excellent employment references

Join Visiting Angels Columbus West, an award winning Home Care Company, as a Care Team Coordinator! We are searching for a Care Team Coordinator to work with our clients and caregivers to provide quality home care services. This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills/talents with client needs. Must be able to multi task at a high level and be able to fit and change schedules together as needed.

Visiting Angels of Columbus West where we were voted:

Best of Home Care Leader; 2021, 2022, 2023, 2024

Best of Home Care Employer; 2021, 2022, 2023, 2024

Best of Home Care Provider; 2021, 2022, 2023, 2024