Cargo Claims Representative - Great American Insurance Company : Job Details

Great American is one of the few carriers with a dedicated Property & Inland Marine Division and, in the industry segments it covers, with expertise second to none. From the underwriters to claims representatives, the focus is strictly on property and inland marine coverages. They are dedicated to writing only these coverages, which include: Commercial Property Coverage, Inland Marine Coverage, Builder's Risk, Contractor's Equipment and Motor Truck Cargo. They specialize in the construction, energy & renewables, and transportation industries.

Essential Job Functions and Responsibilities

• Investigates and maintains claims:
• Reviews and evaluates coverage and/or liability.
• Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.
• Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions or trials as necessary.
• Resolves disputes with wrecker companies, freight brokers and shippers on settlements of claims.
• Working knowledge of Carmack, COGSA, Montreal and Contractual liabilities.
• Experience investigating theft and fraudulent claims.
• May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• May provide guidance and assistance to lower level positions and other functional areas.
• Performs other duties as assigned.

Job Requirements

• The ideal candidate will have Cargo, Trucking or Transportation claims-related experience. Other acceptable experience includes liability claims and/or property claims.
• Education: Bachelors Degree or equivalent experience.
• Field of Study: Liberal Arts, Business or a related discipline.
• Experience: Generally, 1 to 3 years of related experience

This job is non-exempt in California, Colorado, New York, Washington