Case Coordinator - Alura Workforce Solutions : Job Details

Position

Case Coordinator

We are seeking a dedicated individual to make a difference in the lives of those who are unhoused with serious mental illness in securing and maintaining housing. This full-time role focuses on providing case management services that support life skills improvement and daily living activities.

Key Responsibilities

• Collaborate effectively with a multidisciplinary team, clients, and the public.
• Conduct assessments and intervene appropriately in crisis situations.
• Communicate proficiently in English, both verbally and in writing.
• Work independently, exercising sound judgment and remaining calm in crises.
• Apply basic counseling skills and understand individual, group, and family dynamics.
• Engage in both indoor and outdoor activities, including client outings and supply transportation.
• Maintain composure and reliability in challenging situations.
• Utilize computer skills for report creation and document management.
• Perform crisis intervention and de-escalate aggressive behavior.

Qualifications

• Minimum of one year experience in mental health, counseling, or substance abuse treatment.
• Preferred: Two years' experience in related fields, including homeless outreach and housing placement.
• Academic training in Behavioral Sciences is required; a Bachelor's degree is preferred.

Certifications & Licenses

• Valid California Class C Driver's License with an acceptable driving record.
• Fire and Safety Training, First Aid, and CPR Certification (to be obtained within 180 days if not already certified).
• Management of Aggressive Behavior (M.O.A.B) and Crisis Prevention Institute (CPI) training required within 30 days of hire.

Additional Information

Full-Time, Direct Placement, Non-Exempt, Union

Schedule

• Sun-Thurs, 8am-4:30pm
• Tues-Sat, 9am-5:30pm

Our client offers competitive salary and excellent benefits, including medical and dental insurance, a 403b Retirement Plan with company contribution, supplemental insurance plans, life and accidental death and dismemberment insurance, a flexible spending plan, and paid vacation, sick time, personal holidays, and holidays.