CASE MANAGER I - City of Norfolk, VA : Job Details

The Norfolk Sheriff's Office is seeking a Case Manager I to join their team. In this position, the Case Manager I provides case management and related services in various human service areas.

The Norfolk Sheriff's Office is a values-driven organization committed to public safety, public service, and public trust. Sheriff Joe Baron's motto is the NSO should serve in the spirit of the Golden Rule: treat others the way we wish to be treated. The Sheriff's Office has different responsibilities compared to the Norfolk Police Department. We serve our community by running the Norfolk City Jail, courthouse security, and delivering legal papers, like evictions and subpoenas.

The NSO team is committed to providing crime prevention and services for seniors and kids in Norfolk. We are proud to have numerous programs to give inmates second chances, including allowing non-violent inmates to work in the community, and at local businesses.

The Sheriff is dedicated to improving the morale of our deputies, who work hard every day to maintain our city's jail. Deputies are responsible for the safety and security of nearly 1,000 inmates on a daily basis.

Department Hiring Salary Range: $51,241.00 - $82,103.00

Essential functions include but are not limited to:

* Provides case management and related services for specified client populations in various human service areas.

* Completes initial and periodic assessments of specified groups for planning, needs areas, and eligibility for services.

* Develops service plans based on assessments and in collaboration with individuals and/or families.

* Provides client linkage to, coordination, and monitoring of services; identifies and accesses resources to meet needs and assists clients in procuring and maintaining resources and entitlements; may also provide client advocacy to provide needed resources or services, while empowering them to be as independent as possible.

* Follows up at specified intervals to assess ongoing eligibility for services, progress toward meeting service plan outcomes, and client and/or family satisfaction.

* Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements.

* Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations.

* Coordinates discharge planning services for persons in custody prior to release to the community.

* Performs related work as assigned.

* Work environment will be within the correctional facility and involves direct contact with inmates. Work schedule will be a standard workweek with regular hours; however, position may occasionally call for schedule variations.

* Bachelor's degree in a human services field.

* Two years' experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations

* Work requires the ability to read policies and procedures, various reports, technical materials, instructions, and client records.

* Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division, including analysis of statistical information, as required by assignment.

* Work is governed by broad instructions, objectives, and policies. Requires the exercise of considerable initiative and independent analytical and evaluative judgment.

* Contacts others within the organization. These contacts may involve similar work units or departments within the City which may be involved in decision making or providing approval or decision-making authority for purchases or projects. Works with individuals outside the city who may belong to professional or peer organizations. Working with various state and federal agencies may also be required.

Must have a valid driver's license.

Certification in basic first aid and CPR, depending on area of assignment.

Working Hours: M- F 0700-1600 40hr a week