CASE MANAGER - Callen-Lorde Community Health Center : Job Details

CASE MANAGER

Job Details

Job Location

Callen-Lorde Community Health Center - Manhattan - New York, NY

Position Type

Full Time

Education Level

High School

Salary Range

$28.00 - $28.00 Hourly

Travel Percentage

None

Job Shift

Day

Job Category

Health Care

Description

Join Callen-Lorde Community Health Center, a leading LGBTQ-focused health center, as a Case Manager. We are seeking a compassionate and dedicated professional to support our diverse patient population in accessing comprehensive healthcare services.

As a Case Manager, your responsibilities will include:

+ Conduct comprehensive assessments of patients' needs, creating individualized care plans.

+ Collaborate with healthcare providers and community resources to ensure a holistic approach to patient care.

+ Advocate for patients' rights and coordinate access to LGBTQ-affirming services.

+ Facilitate support groups and educational sessions on relevant health topics.

+ Maintain accurate and confidential case records, ensuring compliance with HIPAA regulations.

+ Provide crisis intervention and emotional support to patients facing challenging situations.

+ Collaborate with multidisciplinary teams to enhance patient outcomes.

Work Schedule/Salary:

This is a full-time, 5-day-per-week position including some evening hours. You must be available for early morning, evening, and/or weekend shifts.

Benefits

Callen-Lorde is a great place to work were passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional low-cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits

Qualifications

+ High school diploma or GED preferred.

+ In the absence of education credentials, experience in social services, case management, and/or health care will be considered.

+ Familiarity with LGBTQIA, HIV and health-related issues and community resources.

+ Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.

+ Strong customer service orientation.

Desired Characteristics, Skills

+ Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.

+ Ability to work independently yet be team focused.

+ Ability to remain calm, focused, and helpful under stress.

+ Knowledge of Microsoft office programs and utilization of these tools for scheduling and communication.

+ Strong communication and interpersonal skills.

+ Bilingual (Spanish/English) preferred.

+ Commitment to the mission of Callen-Lordes Diversity, Equity and Inclusion initiatives.

+ Commitment to the mission of Callen-Lorde.