Salary: $33.27 - $41.65 HourlyLocation : Tacoma, WAJob Type: Career Service - Full TimeRemote Employment: Flexible/HybridJob Number: 25-00001Department: Human ServicesDivision: HS-ADR-CMOpening Date: 01/03/2025DescriptionThis position is eligible for 10% field work specialty pay for hours worked. Special Note: This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.The first 3 months in office, then scheduled levels of telework until probation is complete.About the Human Services Department:Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers to understand current and emerging community and human services needs. The department strives to create and invest in a comprehensive and integrated regional services system.We encourage you to learn more about our department by clicking Why it's a great opportunity: This position is on the front line of our efforts dedicated to connecting older adults and individuals with disabilities with services to help them remain safe and independent at home. Here, our assistance has a direct impact on our client's quality of life.Why it's a great department/business unit: The Aging and Disability Resources (ADR) Division has strong, committed and passionate leadership. Employees of ADR are talented and diverse speaking 27 foreign languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals. How to be successful in the role: Develop proficiency with administering CARE Assessment tool, authorizing services, and tracking financial eligibility for our clients. Position Summary Core Daily Responsibilities:
- Authorization, oversight and monitoring of older and disabled client care plans, along with prompt response to changes in client's condition and care needs.
- Provide comprehensive assessment to determine any individualized client needs using a laptop in the client's home setting
- Respond to individuals seeking information by providing routine information, referrals and assistance.
- Monitor both the progress of the client and the adequacy of the services being provided.
- Provide coordination of services and advocacy for older and disabled adult clients.
Core Strategic Responsibilities
- Completion of annual CARE Assessment, 6-month home visits, quarterly client monitoring contacts.
- Prompt response to client-related phone calls and emails, generally within 2 business days, which aligns with the Human Services Strategic Plan.
- Frequent communication with clients, family members and community providers to ensure services are being provided in accordance with the established care plan.
This is a summary of the duties. It is not all-inclusive, and other related activities or tasks may be assigned. A classification description with a more detailed list of essential functions that may be performed can be found Qualifications
- Bachelor's Degree in related field.
- 2 years case management experience.
- Or Master's Degree in related field with 1 year case management experience
- Possession of or ability to obtain a valid Washington State driver's license within 30 days of employment or otherwise meet the travel requirements.
- Successful completion of a thorough background investigation, in accordance with RCW 43.43 is required prior to employment.
Supplemental Information To be considered for this opportunity please:
- Complete and submit a detailed online Pierce County Employment Application by selecting APPLY above or go to:
- Applications without a Resume and work sample will not be considered.
- If you have a question about this opportunity, please email the Recruitment Team at and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) ###-####, at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews. At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home? We are unable to sponsor or take over sponsorship of an employment visa at this time.Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.Our benefits:Vacation (Annual Leave)After approximately six months, employees receive six days of vacation leave. Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:Vacation Accruals:During years 1-3, 12 DaysDuring years 4-7, 16 DaysDuring years 8-13, 20 DaysDuring years 14-18, 23 DaysDuring years 19, 24 DaysDuring years 20, 25 DaysDuring years 21, 26 DaysDuring years 22, 27 DaysDuring years 23, 28 DaysDuring years 24, 29 DaysDuring years 25 & thereafter, 30 DaysA maximum of 45 days may be carried from one year into the next.Pro-Rated for Part-Time based on % of 1.0 FTE.Military Leave:Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.Holidays:Some full-time employees are entitled to eleven paid holidays as follows: New Year's Day - January 1Martin Luther King, Jr's birthday - Third Monday in JanuaryPresident's Day - Third Monday in FebruaryMemorial Day - Last Monday in MayJuneteenth - June 19Independence Day - July 4Labor Day - First Monday in SeptemberVeteran's Day - November 11Thanksgiving Day - Fourth Thursday in November & Friday afterChristmas Day - December 25Personal Holidays:Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.Furlough:Some Pierce County employees may be designated to receive 10 furlough days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.Sick Leave:Sick leave accrues on a bi-weekly basis, at the rate of one day per month.Insurance Benefits:Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.Retirement and Deferred Compensation:Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.Social Security:All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.Miscellaneous Benefits:Please visit website for more information.Telework/Remote Options:Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy **All employees are required to be WA State residents after 30 days of employment.01 Do you have work experience with older adults, adults with disabilities and other special needs populations?
02 Please describe your work experience with older adults, adults with disabilities and other special needs populations. Please provide specific job title and duties. If you don't have this experience, type N/A. 03 Do you have case management experience?
04 Describe your case management experience - emphasizing client assessment and development of individual service/care plans for older adults, adults with disabilities and other special needs populations. If you don't have this experience, type N/A. 05 Do you have experience assisting individuals in gaining access to necessary social and/or health services?
06 Please describe your experience assisting individuals in gaining access to necessary social and/or health services. Be sure to specifically note your experience with aging and disability service providers and providers in Pierce County. If you don't have this type of experience, type N/A. Required Question
