Case Manager - Streetwork LES, Aftercare - Safe Horizon : Job Details

Case Manager - Streetwork LES, AftercareAbout UsEstablished in 1978, Safe Horizon is the largest non-profit victim services agency in the United States. We touch the lives of more than 250,000 children, adults, and families affected by crime and abuse throughout New York City each year. Safe Horizon partners with governmental and other community agencies and also advocates for policies on a local, state, and national level on behalf of those affected by violence and abuse.We provide compassionate and expert support for people who have experienced domestic and intimate partner violence, child physical and sexual abuse, rape and sexual assault, human trafficking, stalking, youth homelessness and other forms of violence, crime or abuse.Learn more about our programs here à VisionSafe Horizon envisions a society free of violence and abuse. We will lead the way by empowering victims and survivors to find safety, support, connection and hope.Safe Horizon is committed to upholding the following core values:Excellence•We are passionate about providing the best service to victims and survivors of crime and abuse. Clients are at the center of our work and we recognize the trauma they have endured.•We are thought leaders in our field who use proven and effective strategies when assisting clients.•Throughout the organization, we wholeheartedly commit to the highest standards of ethics and integrity.Compassion•Our work strives to be empathetic and responsive to the needs of our clients and staff. We strongly advocate on behalf of our clients and staff.Social Justice•We work hard to advance racial equity, recognizing that racism is closely tied to other forms of inequality in society.•We commit to creating and supporting a diverse community grounded in equity, inclusion, justice, and empowerment for all.Collaboration•We know our work cannot be done alone and we actively seek out partnerships. Uniting with clients, colleagues and external partners is critical to accomplishing our shared goals and achieving our missionSummaryStreetwork Project is an innovative outreach-counseling program for homeless youth in Harlem and the Lower East Side of Manhattan, which utilizes a harm reduction approach. The Aftercare Case Manager provides comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). The Aftercare Case Manager will provide comprehensive services to adolescents and young adults seeking assistance with obtaining supportive resources specifically to housing and Benefits navigation. The Aftercare Case Manager will work closely with Housing Advocate and Housing Navigators in assessing the needs of young people for housing, completing housing applications and providing follow up with landlords and brokers as well as clients who have recently transitioned to permanent housing assessing their aftercare needsResponsibilities:•Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.•Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect)•Milieu counseling; Mediation for internal conflicts•Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest)•Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers•Assist Youth in the applying to Supportive housing and other permanent housing options•Conduct intake and assessment and screen for housing eligibility•Connect clients to Housing Navigators, Housing Advocate, and Benefits Coordinator; provide accompaniment as necessary and requested by clients•Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing•Serve as advocate and liaison for clients navigating the Shelter system and other social service programs•Assist with completing housing applications and documentation to determine eligibility•Participate in the negotiation with brokers and landlords in client advocacy•Preparation of case records, prepare monthly and quarterly statistical reports•Provide ongoing support to youth in housing following exit of shelter/drop-in•Facilitate Drop-in presentations related to aftercare and independent living skills•Participate in weekly case conferencing meetings and clinical group process•Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.•Participation in staff trainings, staff meetings, and staff group process workshops•Participate in weekly supervisionSecondary Job Functions:•Petty Cash reconciliation•Identification of new resources appropriate for population•Provide wellness and recreational (engagement) activities•Manage events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients.Interacts with:•All Streetwork program sites and staff•All internal Safe Horizon programs and departments that can comprehensively support the client and case plan•All external agencies and organizations that can provide appropriate services to the clientKnowledge and Skills:Required:•Compassionate approach to others and openness to new ideas•Dynamic energy, able to multi-task and negotiate multiple demands on attention•Non-judgmental approach and ability to empathize with others•Clear and concise verbal and written communication skill, excellent interpersonal and organization skills•Genuine interest in working with disenfranchised youth and young adults•Understanding of and ability to work from harm reduction perspective addressing substance use, mental health issues and HIV risk behaviors•Basic knowledge of NYC Housing & resources available•One (1) year experience working with homeless population, youth, or harm reduction, and lived experience similar to target population•Demonstrated ability to work independentlyQualifications•High school diploma or equivalency plus relevant training and experience in human services or related field, including some prior experience working with homeless youth and lived experience similar to that of target population served•And /or Two years of high-quality work at a Streetwork Project siteDesirable:•Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with one year from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards.Other:Basic understanding of computer and systems for managing case recordsSafe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter.ADA/EEO/OSHA Statement:Safe Horizon is committed to the principles of equal employment opportunity and compliance with all Federal, State, and Local laws concerning employment discrimination, harassment and retaliation including the Americans with Disabilities Act. Safe Horizon ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, sexual and other reproductive health decisions, religion, marital status, national origin or ancestry, citizenship, lawful immigrant status, physical, mental, and medical disability, veteran status or liability for service in the United States Armed Forces. We are dedicated to providing an inclusive and welcoming environment for all members of our staff and clients.If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement:Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Pay Range: 23.36 - 26.28 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center