Case Support Worker - Bethany : Job Details

Case Support Worker Requisition #: req14117 Location: Orlando, FL (Remote in Florida) Hours: Full-time (40 hours/week)At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul. As a PRS Case Support Worker, you will be primarily responsible for providing check-ins to unaccompanied children recently released from the care of the Office of Refugee Resettlement (ORR) and their families. The individual will also be responsible for helping children and families with resource referrals, community connections, and case management services. This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements. ESSENTIAL JOB RESPONSIBILITIES

• Provide culturally and linguistically appropriate Post Release Services and assist with case management services to children newly released from the Office of Refugee Resettlement's care;
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and best practices through phone/video calls, interviews, and home visits;
• Accompany clients or provide telephonic support to facilitate school enrollment and access to community resources, as needed;
• Perform resource referrals, community connections, and case management services throughout service provision;
• Act as a community liaison to create new community partnerships and establish new resources;
• Provide ongoing administrative and case support to PRS Intervention Specialists throughout services provision;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements of the program;
• Provide information, referrals, outreach, advocacy, and support to children and families;
• Develop and maintain positive networking relationships with community partners and resources for families;
• Keep abreast of, refer and connect families to available resources on an on-going basis;
• Serve clients within the entire state of the respective location, as assigned;
• Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations;
• Maintain confidentiality of all documentation, files, and required record keeping assignments in relations to the population served and/or employees;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Participate in peer-to-peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• High School diploma or equivalent with at least one year of case support work experience working with children and youth;
• Bi-lingual English and Spanish, required;
• Demonstrated ability to service a different group of clients, to include refugees or other minority families;
• Demonstrate leadership skills in alignment with agency and program values, while also exhibiting a team-player attitude;
• Ability to multi-task, be detail-oriented, and organized;
• Excellent verbal and written communication skills;
• Ability to work independently and exercise a high level of confidentiality;
• Computer skillssufficient to perform essential functions including knowledge of MicrosoftOffice suite;
• Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement ofFaith, Mission Statement, and Diversity, Equity and Inclusion Commitment.

#LI-RM1