Case Worker - PROMESA R.H.C.F. : Job Details

POSITION OVERVIEW:

Under the supervision of the Program Director, the Case Worker will be responsible for implementing, monitoring, and evaluating case management activities for the program. The Case Worker works directly with individuals dealing with homelessness, health care referrals, processing paperwork, etc. The Case Worker is responsible for assessing the needs of the individuals and their families and helping them secure permanent housing, benefits, and access to other available social service incentives.

KEY ESSENTIAL FUNCTIONS:

• Conduct intake interviews and assessments
• Counsel clients with confronting issues adversely affecting their lives (i.e.: mental illness, addiction, abuse)
• Ensure clients have appropriate medical insurance and are referred to medical provider
• Assist clients in finding housing and employment
• Maintain updated case files with necessary documentation and client face sheets are always up to date.
• Network with community partners and organizations.
• Conduct biweekly group intakes
• Schedule weekly meetings with families in caseload. Create case plans and monitor plans for effectiveness. Must conduct weekly follow-ups to close the Case/Stars database.
• Maintain physical files and/or electronic files within DFTA
• Evaluate new and existing client's needs to determine their immediate needs, functional capabilities and assistance needed to stabilize housing, healthcare, finances, etc.
• Establish and maintain working relationships with public agencies concerning public benefits, employment services, supportive services, housing resources, etc.
• Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly case review
• Other duties in keeping with the scope and nature of the position which may include DFTA, DOH and continue education training covering the center, and attending community board meetings.
• May be asked to conduct peer trainings and peer reviews on occasion.

EDUCATION AND EXPERIENCE REQUIRED:

• Associate's degree from an accredited college is required or High school diploma/GED with four (4) years of applicable/relevant experienced
• Baccalaureate degree from an accredited college is preferred
• 2 year experience in relevant field: case management, social services, human services and substance abuse experience preferred
• Bilingual (English and Spanish) ( English and Mandarin/Cantonese) preferred