Cash Applications Manager - Emergicon LLC : Job Details

The Cash Applications Manager will oversee, manage, and ensure quality assurance of the Cash Applications Department, including supervising staff, streamlining processes, maintaining accurate payment posting, and ensuring compliance with departmental standards and deadlines.ESSENTIAL DUTIES/RESPONSIBILITIES Coordinate and oversee all aspects of the company's lockbox and cash application operations. Manage daily cash application activities, including posting payments from lockbox, electronic funds transfers (EFTs), credit cards, and other payment methods. Oversee lockbox and cash application employees, ensuring payments and remittance details are processed accurately and efficiently. Supervise and mentor the Cash Applications team to foster development, enhance performance, and ensure effective teamwork. Oversee hiring, training, and performance management of team members to maintain departmental standards and support professional growth. Establish performance metrics and conduct regular evaluations to promote a culture of accuracy, accountability, and continuous improvement. Monitor and audit lockbox activity to ensure compliance with company and payer requirements. Oversee reconciliation of cash receipts and bank deposits to maintain alignment with accounting records. Develop and monitor key performance indicators for Posting and Lockbox activities Identify opportunities to streamline cash application and lockbox processes using automation and technology. Partner with the accounting team to ensure timely and accurate month-end closing processes. Communicate with internal departments to address misapplied payments, credit balances, and other issues. Coordinate with external lockbox vendor to resolve lockbox processing issues or discrepancies. Coordinate and oversee PO Boxes. Review payments and resolve high level client inquiries. Review and research any errors or adjustments to the cash accounts. Other job-related duties as assigned.EDUCATION AND EXPERIENCE Associate's degree or higher in Business Administration, Finance, Accounting, Health Information Management, or a related field preferred. 3-5 years of Medical Cash Applications experience (payment posting and check processing) required 2-5 years of experience leading a team with demonstrated effective management skills Experience in a high-volume medical billing environment Proven track record of developing and improving processesKNOWLEDGE, SKILLS, AND ABILITIES Strong verbal and written communication skills Proficiency in Microsoft Excel for reconciliation and tracking Ability to prioritize and handle multiple deadlines Ability to lead and motivate a team effectivelyWORKING CONDITIONS Position requires sitting or standing at a desk for extended periods and continuous use of a computer.Emergicon requires satisfactory pre-employment background checks and drug screening.EMERGICON LLC is an EEO employer - M/F/Vets/Disabled