Casino Host - PENN Entertainment : Job Details

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Casino Host's typically average between $10,000 and $20,000 per year in bonuses based on quarterly performance

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Identify and develop personal relationships with new and first time guests
• Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed
• Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
• Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
• Promote casino events via telemarketing and other communication
• Communicate constantly with casino operations and other team members
• Follow all safety rules
• Adhere to departmental quality standards
• Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
• Work within the guidelines established by the company
• Other duties as assigned

• Must have an outgoing, energetic and enthusiastic attitude
• Must be 21 years of age
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• Bachelor's degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience require
• Must be proficient in computer programs; prior experience with salesforce.com or casino marketing programs is preferred
• Ability to communicate with internal and/or external guests
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer