Catering and Conference Sales Manager - Pyramid Global Hospitality : Job Details

Property

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description

Welcome to THesis Hotel Miami, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the vibrant city of Miami, Florida, our hotel offers 245 stylish guest rooms and 15,432 sq ft of versatile meeting space, providing an exceptional environment for both guests and employees.

At THesis Hotel Miami, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the lively energy and cultural richness of Miami. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at THesis Hotel Miami. Take the first step towards a rewarding career by applying today.

Overview

POSITION SUMMARY

The Catering and Conference Sales Manager provides quality, value-added, professional service that exceeds our guests' expectations with a passion for excellence and infuse enthusiasm in everything they do. The primary function of this role is to secure and develop the corporate and social events, Non-Profits and wedding segment, with responsibility for maintaining existing clients and cultivating potential new corporate and social events. This position is responsible for coordinating all sales and service activities generated through the direct and indirect sales solicitation in corporate, wedding and social markets for events. The individual needs to have a professional appearance and warm, accommodating confident, enthusiastic and motivating personality.

CANDIDATE PROFILE

Education:

Bachelor's degree, preferably specializing in Hospitality, Sales or equivalent experience is required.

Experience:

Must have at least two (2) or more years of previous experience directly related to wedding planning, social catering sales and conference services in a luxury environment working with high profile clients, top level executives or executive meeting planners. Other related/equivalent field may be considered. CMP Certification preferred.

KEY RESPONSIBILTIES

The primary responsibilities for the Catering Sales Manager include but are not limited to:

* Responsible for booking corporate, wedding and social events at prevailing menu pricing, while working with the client to ensure all requirements and expectations from beginning to end are fulfilled.

* Develop and maintain an effective office organization that is sales oriented and interrelates with the hotel sales and marketing effort in a synergistic fashion.

* Ensure the maximization of departmental profitability by ensuring proper menu pricing and up-selling additional events and amenities, accurate billing, efficient delivery and following all approved credit policies and procedures.

* Monitor of blocked space to ensure group is meeting their contractual obligations and groups are blocked appropriately to maximize space potential. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.

* Finalize and detail catering plans for groups that are contracted by assigned Sales Account Manager. Orchestrates these functions whether they are on-site or off-site. Provide accurate and timely completion of Banquet Event Orders (BEO) and Resumes. Closing the sale with the customer by collecting the customer's deposit and signature on the BEO.

* Present BEO and communicate group details/changes to all hotel departments at BEO meetings, coordinating the customer's needs with other property business and activities to ensure the customer's expectations are met and the property operates efficiently.

* Service personally booked and assigned groups while in-house as required by level of commitment in contracts.

* Conduct pre-conference and post-conference meetings with client and hotel staff to ensure each event meets client's expectations.

* Ensure the proper care and maintenance of the physical space to protect the assets of the hotel.

* Be an active contributor through suggestions and actions to the overall success of The Lytle Park Hotel.

* Attend those social events in a professional capacity to represent The Lytle Park Hotel as it becomes necessary.

* Work closely with the Banquet Manager to ensure and maintain levels of service, monitor scheduling of banquet team members while controlling payroll expenses without affecting guest satisfaction and service.

* Work closely with Executive Chef in preparing menus for corporate and social functions. These menus need to be competitive to the area, unique, and maintain proper food cost.

* Work closely with Beverage Manager in determining banquet bar packages and wine lists that will maintain proper beverage costs.

* Budgeting and forecasting food and beverage, room rental, and audio visual revenues for current month, 3 month, current end of year, and next year.

* Responsible for meeting expected revenues by booking business from corporate groups which have 0 to 9 sleeping rooms per night and will utilize function space.

Qualifications

QUALIFICATIONS

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

* Ability to analyze client needs and negotiate pricing along with client requests.

* Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.

* Ability to work under time pressure.

* Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.

* Must have experience in all Microsoft Office and industry relevant Sales systems. CI/TY experience is preferred.

* Ability to work effectively in Microsoft Excel to create spreadsheets regularly

* Demonstrated ability to work cohesively with a team.

* Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.

* Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.

* Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.

The Lytle Park Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.