Hours of Work :8am - 5pm
Days Of Week :Mon - Fri
Work Shift :Job Description :Your Job:The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.
DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED)Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiativesRound with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goalsEnsure assigned practice maintain MMG standards for practice performance meetings and operating reportsCoordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget Manage and oversee the business affairs of assigned practiceUtilize data to make informed decisions on practice operations and to provide updates to MMG leadershipManage and report to Supervisor the patient experience and access at assigned practiceHire, train, monitor and retain staffMonitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reportsManage work schedules and ensure appropriate staffingSupervise the management of inventory for medications and medical equipment and organize for resupply and maintenanceManage security and occupational health and safety at assigned practiceInteract with patients and assist in patient complaint resolution; manage patient grievances per MMG policyPartner with providers to achieve performance metricsCollaborate with providers to develop business strategies and patient servicesSupport MMG in the recruitment and onboarding of Providers.Assist in carrying out short and long-term practice growth strategiesModel leadership behaviors that support mission and goals of organization.Lead practice-based committees for assigned practice to engage staff in operational decisionsEDUCATION, EXPERIENCE AND SKILLSBachelors degree in health care administration, public health, health information management or business administration is preferred. Three years of experience in a position with supervisory responsibilities preferred.Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patientsExcellent analytical and problem-solving skillsComputer literacy and knowledge of relevant health care and administrative softwareGood leadership, motivation, training and goal-setting skillsExcellent verbal and written communication skillsFinancial and accounting skillsKnowledge of finance best practices and standardsStrong organization and time management skills
TYPICAL PHYSICAL DEMANDSRequires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
TYPICAL WORKING CONDITIONSNormal office environment. Occasional evening or weekend work.Able to travel to meetings and to attend Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
- Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
- 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023
- Top 10 Military Friendly® Employer, Gold Designation, 2023
- Top 10 Military Spouse Friendly® Employer, 2023