Center Manager - East Boston Neighborhood Health Center : Job Details

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Time Type: Full time

Department: PACE Center

Position Summary:

The PACE Center Manager is responsible for the day-to-day operations of the PACE Center and coordination of all care delivered to participants (i.e. patients). This includes the coordination of the Interdisciplinary Team (IDT) as well as oversight of the facility and day-to-day operations at the center.

The PACE Center Manager is a key member of the PACE team, providing day-to-day support and guidance to the staff based at the PACE Center. The PACE manager is also a champion of participant satisfaction and places person-centered care and customer experience among their top priorities. This includes being regularly available at the site to interface with PACE participants and fostering a customer-friendly and welcoming environment for participants at the PACE Center.

The PACE Center Manager is responsible for center-based cost containment and expense oversight to ensure strong fiscal stewardship of PACE Center funds. In addition, the Center Manager regularly reviews and analyzes clinical, operational, and financial reports and other data to evaluate the overall performance of the IDT and its adherence to established policies, workflows, and individual patient care plans.

The Center Manager has direct supervisory responsibilities for IDT support staff, including the center secretary.

Responsibilities include:

Qualifications and Requirements:

College degree in a field such as rehabilitative therapy, nursing, social work, recreational therapy or related field is required.

Supervisory and administrative experience is required. Two years' experience and interest in working with the elderly is required.

Skilled facilitator with excellent communication and interpersonal skills.

Experience in managed care setting preferred.

Prior experience in interdisciplinary team setting preferred.

Ability to bring broad perspective on management of health and social issues to day-to-day operations.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

Benefits include: