Center Operations Manager - Tumo Center for Creative Technologies : Job Details

Center Operations Manager

TUMO Los Angeles

Goal: Plan and execute the day to day operations of the TUMO Los Angeles after school center.

Start Date: November 30

Hours/Location: 40 hours a week, in person in North Hollywood - including evenings and weekends.

TUMO's Vision: The world's full learning potential unlocked through innovative education resources available to everyone.

TUMO serves ~30,000 teens each week across 9 countries, including locations in Paris, Berlin, Zurich, Lyon, Yerevan and Kyiv among others. TUMO LA is the first US-based TUMO center made possible with funds from the State of California and the City of LA. TUMO students are between the ages of 12 and 18 and attend TUMO centers after school to learn skills at the intersection of technology and design, completely free of charge. TUMO LA is planning to open to 600 students at the end of 2024 and scale to 1,500 students per week over the first year.

TUMO is looking for a dynamic operations manager to help launch the center and manage the team of ~20 staff in ongoing operations. The operations manager will be responsible for day to day operations of the center including managing staff schedules, interfacing with students, parents and other community leaders. The operations manager will be evaluated against a set of KPIs generated from center operational data. The operations manager will report directly to the CEO.

Responsibilities will include:

• Own center operations -
• Manage a multi-million dollar budget
• Manage a team of ~20 educational and administrative staff
• Recruit students with the support of a marketing lead
• Maintain the facility
• Plan the annual and weekly operational schedule including special events
• Maintain compliance with local laws relating to running a youth center

• Interface with local stakeholders and community members to promote TUMO
• Assist with grant writing and engage in other fundraising activities
• Provide regular project reports and operational statistics
• Foster professional development among educational staff - learning coaches and workshop leaders

Requirements

• At least three years of experience managing a team of more than 5 direct reports
• Experience managing an annual budget of more than $500,000
• Ability to collaborate, solve problems and succeed in stressful situations
• Highly dynamic and active personality
• Ability and willingness to lead, guide and motivate others towards a common goal
• Ability to assess complex situations and prioritize critical issues
• Excellent communication skills, including written communication, personal interaction and public presentation
• Ability to travel to Yerevan, Armenia for a two week training
• Able to work during afternoons/evenings and on weekends

Exceptional candidates will have

• Experience managing publicly funded projects in California
• Experience building something new, be it in an early stage startup or new business unit in an existing company
• Fluency in Spanish

To apply please submit your resume to: [email protected]

Positions may not always be available at the time a resume is submitted. Only candidates selected for an interview will be contacted.