Central Scheduler - Nevada Regional Medical Center : Job Details

* Base Pay Starts at: $16.00

Essential Functions:

* Answers the phone in a friendly manner.

* Quickly determines the nature of the phone call and directs misrouted calls to the correct department.

* Determines if an authorization is needed and ensures that an authorization has been obtained before scheduling.

* Accurately enters patient information in the computer/scheduling program.

* Obtains and accurately enters all insurance information into the registration.

* Schedules patient appointments accurately according to the individual locations scheduling preferences.

* Informs all patients about payments that they may owe upon arrival.

* Correctly cancels and reschedules appointments as needed.

* Obtains benefit information from insurance companies specific to the service the patient is to receive in order to inform the patient of expected cost.

* Maintains patient confidentiality.

* Assist with Prior Authorizations

Skills Abilities:

* Ability to communicate clearly and effectively with all levels.

* Ability to prioritize and complete multiple tasks simultaneously.

* Effective oral and written communication skills.

Working Conditions:

* Exposure to distressed patients, families or visitors.

* Possible exposure to inside environmental conditions.

Physical Demands:

* Requires standing, sitting or walking for up to 8 hours or longer per day.

* The ability to lift up to 50 lbs.

Requirements:

* High School graduate or equivalent.

Preferred Requirements:

* 2+ years of experience.

* Previous experience in appointment scheduling.

* Experience in customer service.

* Knowledge of medical terminology and familiarity with medical diagnostic procedures.

* Some knowledge of healthcare billing and authorizations.