Certification Technician (Office Specialist 2) - State of Oregon : Job Details

Initial Posting Date:

10/25/2024

Application Deadline:

11/10/2024

Agency:

Department of Human Services

Salary Range:

$3,218 - $4,338

Position Type:

Employee

Position Title:

Certification Technician (Office Specialist 2)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Ready to make an impact? Dive into the world of clerical support where your attention to detail helps caseworkers and fosters a brighter future for families!

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As an Office Specialist 2, you will:

Application Processing: Receive and screen general applications, request fingerprinting, and document details on the district spreadsheet. Create hard files and enter applicant information into OR-Kids while scanning application packets and sending reference letters.

Certification Processing: Create emergency certification packets, process completed 1011F forms, and screen applicants. Track applications and certifications, ensuring all information is entered into OR-Kids before assignment. Request signatures for certificates and manage related documentation.

Re-certification Management: Handle updates for completed 1011F forms and track fingerprint requests. Create re-certification packets, and update records in OR-Kids. Prepare and send notifications for upcoming expiring certifications.

Participation: Attend assigned meetings and participate in training as directed by supervisors to enhance skills and knowledge.

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

* Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents

OR

* An associate degree in any field

OR

* An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

* Proven organizational skills with the ability to multitask, prioritize tasks effectively, and maintain a strong attention to detail.

* Experience using Microsoft Excel, Word, Outlook, Internet Explorer (or other web browser), and other computer application.

* Experience handling confidential information (example: credit card information; employment information, medical records, etc.).

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Working Conditions

* This is an in-person position.

* As part of your job with Child Welfare you are expected to work competently within the agency's electronic information system (ORKids). Proficiency with Outlook email system and Microsoft programs are essential. You may be required to develop competencies in other software applications, depending on your job assignment.

* Occasional travel is required for attending meetings, trainings, and other case related activities.

* Employee will work a professional work week of Monday-Friday day work week of 8am to 5pm in the Tillamook branch. ; However, when in the interest of operational or worker needs, the starting and stopping times may be adjusted by the supervisor. Occasional, compensated overtime may be required, including evening and weekend work.

* You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.

* The person in this position will sit at a desk for long periods of time and may have to occasionally lift up to 40 pounds.

Background Checks and Requirements

* If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

* The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

* Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

* ODHS Employee Resource Group communities that promote shared learning.

* Cost of Living Adjustments.

* Annual salary increases (until you reach the top of the listed salary range).

* Amazing benefits package.

* Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' preference:

* Veterans' preference information.

* How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

Malheur County preference:

* If your primary residence is in Malheur County, you may choose to receive 5 percent preference points. The application process includes a required question where you can indicate if you'd like to receive preference or not.

General Information

* This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

* This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

* The recruiter for this position is Amanda Alvarado. If you contact the recruiter, please include the job requisition number: REQ-168120.

* Email: [email protected]

* Phone (call or text): 971-###-####