Change Management Specialist - Safe Credit Union : Job Details

Salary Range: $66,560 - $75,000 Exact compensation may vary based on skill, experience and location. This is a hybrid opportunity that requires the person in this role to be in office (Folsom, CA) two days per week (Tuesdays and Wednesdays). Why SAFE? SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce! Professional Development Opportunities : Offering training programs, workshops, and mentorship. Recognition and Appreciation : Regularly acknowledging employee achievements and contributions. Flexible Work Arrangements : Providing options for remote work and flexible scheduling. Positive Company Culture : Fostering an inclusive, collaborative, and supportive work environment. Career Growth : Clear paths for career advancement and internal promotions. Work-Life Balance : Encouraging a healthy balance between professional and personal life. Employee Empowerment : Allowing employees to make decisions and have autonomy in their roles. Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging. Wellness Programs : Promoting physical and mental health through wellness initiatives and resources. Strong Leadership : Having leaders who inspire, support, and guide their teams effectively. Sense of Purpose : Creating a sense of mission and aligning company goals with employees' personal values. POSITION PURPOSE The Change Management Specialist is responsible for supporting effective change management practices across the organization. This role aims to improve change management and employee engagement practices through the management of lifecycle surveys, change management practices, documentation procedures, and the maintenance of SAFEs intranet home page. The Change Management Specialist will also analyze survey results to identify trends and opportunities for enhancing employee engagement. Flexibility and adaptability are key in supporting various initiatives and collaborating with different teams. ESSENTIAL FUNCTIONS AND BASIC DUTIES Manage lifecycle surveys throughout an employee's tenure to identify trends and opportunities to improve engagement during critical moments in an employees career. Analyze survey results and provide report findings to the VP, Engagement & Change Management, and other relevant stakeholders. Oversee Change Management planning and documentation, including creating and hosting a monthly Change Management meeting with all SAFE certified practitioners. Ensure changes are communicated effectively through the Know Your Stuff newsletter. Collaborate with leaders to improve readership of the Know Your Stuff newsletters and SharePoint news posts by analyzing readership reports for each department. Ensure changes have all necessary documentation, including creating and updating Handbook procedures resulting from changes. Maintain The Landing Page by reviewing content and updating it as necessary while ensuring the site remains organized. Review reports on SharePoint Online and our chatbot to identify opportunities to reinforce desired behaviors, such as utilizing search and adding FAQs as needed. Become a certified Prosci Trainer to provide additional training to SAFE employees. Complete other duties as assigned. QUALIFICATIONS Education/Certification: Education: Associate degree or higher in a related field. Relevant experience may be considered in place of formal educational requirements. Certification: Change Management certification required. Prosci change management certification preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge: Knowledge of change management practices, specifically reinforcement activities. Experience Required: A minimum of three years work experience in change management. Experience in documenting processes or procedures preferred. Experience in analyzing survey data and presenting findings. Skills/Abilities: Strong knowledge of SharePoint Online, including site and page updates. Ability to review reports to identify trends and opportunities for improvement. Proficiency in advanced Excel formulas, including pivot tables. Ability to effectively work independently using time management skills. Excellent writing skills. Knowledge of Microsoft Viva products and Power BI reporting is preferred. Flexibility and adaptability to manage multiple tasks and projects. WORK ENVIRONMENT/PHYSICAL DEMANDS SUMMARY LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to comprehend and author procedures, reports, and business correspondence. Ability to effectively present information and respond to questions from groups of managers, peers, vendors, and the general public. MATHEMATICAL SKILLS AND REASONING ABILITY Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. INTENT AND FUNCTION OF JOB DESCRIPTIONS This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.