Job Description: Pay Range: $11hr $16hr
- Each of these employees will receive extensive training for specific purposes, which includes AFC System (Automated Fare Collection) training.
- Ticket Office Machine (TOM) training which enables them to produce Charlie Cards for the general public and reduced fare customers within the Charlie Cards Store.
- Scope of Work Responsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the AFC system and TOM, responding to customer emails/complaints, answering telephone calls, inputting/data entry into our web-based mailing system and various spreadsheets, mailing reduced fare Charlie Cards to customers, updating our TAP (Transportation Access Pass) database, performing various other duties to assist with servicing our customers.