Charlie Service Center Clerk - Cynet Systems : Job Details

Charlie Service Center Clerk

Cynet Systems

Job Location : Boston,MA, USA

Posted on : 2024-12-08T08:22:16Z

Job Description :
Job Description: Pay Range: $11hr $16hr
  • Each of these employees will receive extensive training for specific purposes, which includes AFC System (Automated Fare Collection) training.
  • Ticket Office Machine (TOM) training which enables them to produce Charlie Cards for the general public and reduced fare customers within the Charlie Cards Store.
  • Scope of Work Responsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the AFC system and TOM, responding to customer emails/complaints, answering telephone calls, inputting/data entry into our web-based mailing system and various spreadsheets, mailing reduced fare Charlie Cards to customers, updating our TAP (Transportation Access Pass) database, performing various other duties to assist with servicing our customers.
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