Check-In Administrator - Cherokee Nation Businesses : Job Details

Check-In Administrator

The Check-In Administrator will support the Federal Emergency Management Agency (FEMA) to support disaster response operations and manage temporary facility support services. A Check-In Administrator is responsible for managing the check-in process for guests or customers at a facility, such as a hotel, resort, or event venue. Their primary role is to ensure a smooth and efficient check-in experience for guests. The Check-In Administrator greets arriving guests, verifies their identification, and retrieves reservation details to initiate the check-in process.

Compensation & Benefits:

* Estimated Starting Salary Range for Check-In Administrator: Pay commensurate with experience.

* Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Check-In Administrator Responsibilities Include:

* Leads and provides desk services such as check-in, check-out and data management

* Adheres to Quality Assurance and Quality Control, SOPs, and Site Manager guidance and direction

* Organizes onsite personnel, staff, subcontractors, and occupants during tasks that require the check-in/check-out process to ensure accountability and safety protocols are followed

* Ensures all personnel follow guidelines during check-in/check-out process

* Provides daily reports and logs to Site Manager

* Knowledge of federal ADA requirements

* Performs other job-related duties as assigned

Check-In Administrator Experience, Education, Skills, Abilities requested:

* An associate degree with no less than 5 years of professional experience working as an Administrator preferably in a government environment.

* Ability to organize data for processing and reporting

* Ability to multi-task multiple tasks at the same time

* Ability to provide customer service within a difficult environment

* Ability to disseminate information and ensure it is processed properly

* Ability to adhere to safety guidelines, regulations, and company policies

* Ability to use multiple types of computer systems such as laptops, scanners, and handheld devices

* Traveled as a part of work requirements

* Bilingual (English/Spanish) communication skills are not required but are preferred

* Ability to communicate clearly and effectively via oral and written means

* Ability to remain calm in the midst of difficult circumstances and emergencies

* Advanced knowledge of disaster services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance

* Proficient in utilizing Outlook, Word and Excel; PowerPoint, and SharePoint

* The ability to successfully pass a drug screen and a federal background check is mandatory

* Past applicable job experience may include, but is not limited to: Front Desk Administrator, Receptionist, or Guest Registration

* Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Federal Consulting (CNFC) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

* As required by our governmental client, this position requires being a US Citizen, lawful resident alien, citizen of American Samoa or other territory owning permanent allegiance to the United States.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

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Similar searchable job titles

* Front Desk Administrator

* Guest Services Administrator

* Check-In Coordinator

* Receptionist

* Hospitality Administrator

Keywords

* Check-in process

* Guest registration

* Front desk operations

* Reservation management

* Customer service

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.