CHECK-IN RECEPTIONIST - Mississippi Sports Medicine : Job Details

CHECK-IN RECEPTIONIST CHARACTERISTICS OF WORK:Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated Check-In Receptionist who can handle working in a fast passed clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company's first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.EXPERIENCE / EDUCATIONAL REQUIREMENTS:Education:

• Graduate of four-year high school

Experience:

• Three (3) year experience related to described duties preferred

ESSENTIAL FUNCTIONS:

• Check-In and schedule patients for physicians
• Demonstrate empathy and active listening during patient encounters
• Must have outstanding customer service skills and work well under pressure
• Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
• Provide timely response to patient and supervisor requests
• Possess great data entry skills
• Strong ability to multi-task
• Strong user level of computer skills
• Must be able to arrive to work no later than 6:50am to begin clinic at 7:00am.
• Must be able to stay at work until 5:00pm when necessary; clinic normally ends at 4:30pm.
• Must be able to work one Saturday a month from 7:00am-11:00am during football season (Aug.-Nov.)
• Must have reliable transportation and willing to travel to Jackson, Madison, and Flowood offices.